Return & Exchange Policy

Return Policy for Tahvo

At Tahvo Clothing, we strive to ensure that our customers are satisfied with their purchases.

Please review our return and exchange policy for a smooth shopping experience:

Return/Exchange Request:

  • Return/exchange requests must be made within 3 days of delivery. If 7 days have gone by we can’t offer you a return or exchange.

Approval and Conditions:

  • All return requests are subject to approval.
  • Goods must be returned in their original condition and undamaged.
  • Returns are not applicable on goods sold during sale events.

Refund Process:

  • Pre-paid and COD orders will receive a refund in the submitted bank accounts.
  • Once approved, refunds will be processed within 7 working days.

Return and Exchange Policy FAQ

  • There is no additional charge for any exchange orders.
  • For new orders of lower price, the balance amount will be refunded as a gift voucher.
  • Exchange of product is subjected to availability of size
  • Once approved, the replacement item will be shipped to you.

Exchange Process:

How to Initiate a Return:

  • Visit our returns center: Tahvo Returns Center
  • Provide your ORDER NUMBER and EMAIL ADDRESS.
  • Follow the outlined instructions and select the items for return.

Eligibility for Returns:
  • Items are eligible for return within 7 days of Order Delivery.
  • Ensure items are in unused, original condition, and come with intact packaging and tags.

Handling Damaged Items:

  • If you receive a damaged product, please contact us within 7 days of the delivery date.

Returning Items:

  • We aim to initiate a return pickup with our logistics partner within 3 days of your return request.
  • Refer to the email received after placing the return request for shipping instructions.

Refund Processing Time:

  • Once your returned item is received and inspected, you will be notified via email. Refunds will be processed within 7 working days upon approval.

Additional Queries: For any additional queries, please contact us at support@tahvoindia.com